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Building Business Relationships and communication :

• As in most business dealings, networking and building trustworthy relationships with other businesses are crucial steps for the businessmen of Jamaica.

• Community relationships are valued greatly and regarded as significantly vital when establishing successful business relationships.

• Socializing is an important part of developing a business relationship.
• Networking and relationship building can be crucial to long-term business success.

• Jamaicans can be direct communicators and are not afraid to say what they think.

• While Jamaicans are outwardly warm and friendly, they often appear standoffish at the initial introduction because they are reserved until they get to know someone.

• It is imperative to show deference and respect to those in positions of authority.

• Do not appear overly familiar at the initial greeting.

Business Meeting Etiquette :

• Jamaicans value their time, and they expect business partners to be punctual although they are not always successful at arriving on time themselves.
• Meetings and appointments are necessary and should be scheduled two weeks in advance if partners are coming from abroad.

• Confirm the meeting and appointment, by telephone, a few days prior.
• During meetings, small talk may serve as a preliminary before the actual agenda is discussed. The Jamaicans will give the signal for the meeting to formally start.

• A friendly, even tone is expected throughout the duration of the meeting, although it may be a formal conference.

• Presentations should be complete and not conceal potential problems.

Business Negotiations :

• Brevity and straightforward presentations are a must when presenting business proposals to Jamaicans.

• Avoid high-pressure sales tactics as Jamaicans usually look at this method as confrontational.

• Relationships are viewed as more important than rules.

• Business is hierarchical. As Jamaicans value authority the person with the most authority makes decisions.

• Bargaining is customary and can also be expected. Do not give your best offer at the beginning of negotiations; it is wise to keep it at the end of negotiations.

• Expect to spend a great deal of time reviewing details before a contract is drawn up.

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For Business Etiquettes & Manners in other countries, Click here »

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